Frequently Asked Questions
We know that when people are considering treatment for substance abuse or addiction, they have many questions. While we cannot answer all of the questions that may arise here, we have provided responses to the most common questions below.
If you have any questions that you do not see answered here, please call us at 888-687-6977, or contact us here. Our admissions coordinators are available to assist you 24 hours a day.
Admission to Advanced Health and Education’s treatment facilities is easy to arrange by calling our admission team at 888-687-6977. Our coordinators can assist you with any questions you may have, including insurance verification and payment questions.
A required pre-admission screening takes place over the phone, which usually takes 10-20 minutes. Pre-admission screening helps to clarify any issues that might delay your admission or your treatment. (For example, medical records may need to be submitted prior to admission.)
In the absence of any special circumstances, Advanced Health can usually arrange admission within the same day as your initial phone call.
Advanced Health and Education is able to work with many insurance companies. When you call us at 888-687-6977, we will verify your particular insurance coverage and let you know the current estimates of any potential co-pays or out-of-pocket costs prior to admission.
Ultimately, your eligibility and level of insurance coverage is an issue between you and your insurer, but we can assist you in maximizing your available coverage.
We are considered an “out-of-network” provider with most insurance companies. We are usually able to accept insurance payment without placing a financial obstacle upon the insured.
For a confidential and complimentary insurance check, click here.
No. Unfortunately we do not accept Medicaid or Medicare at this time. However, we can refer you to a provider that may be able to help.
By car, we are approximately 45 minutes south from Liberty International Airport (Newark, NJ), and 90 minutes north of Philadelphia International Airport (Philadelphia, PA).
Advanced Health’s Philadelphia treatment facility is located at 3600 Market St., Suite 601, Philadelphia, PA 19104.
Advanced Health programs are designed for adults (both men and women) and working professionals. Advanced health offers specialized programs for professionals (transportation, health, legal, or otherwise).
To find out more about the conditions we treat at Advanced Health, click here.
Typically, Advanced Health and Education treatment programs last from 30-90 days.
The length of any client’s treatment program depends upon the client’s individual needs and clinical recommendations.
To find out more about treatment programs at Advanced Health, click here.
After the 10-day blackout period, patients are permitted phone passes twice per week, but only to call people approved by the client’s primary therapist.
Clients in Advanced Health’s outpatient programs are not permitted to bring their phones into the facilities during treatment hours.
Smoke breaks outside of the facilities are provided throughout the treatment day.